The service and staff here is hideous. Nothing but attitude from staff that are highly disorganized and frazzled over bagels. I bought 3 COLD bagels, a bagel with cream cheese and a regular coffee. I waited 10 minutes for my order only to be handed my bagel with cream cheese. When I said my order wasn’t complete I got straight attitude as though I was “getting over” on them. Handed a straw to stir coffee and was told “that’s the best we got” after attitude asking for a stirrer. This establishment is a complete joke. First and last time I’d spend a dollar here.
Just tried these bagels for the first time :-) thank you for the extra cream cheese on my blueberry bagel :) 5 star!
Ridiculously slow. People standing around waiting. 45 minutes for 2 breakfast sandwiches and 3 bagels.
I don't get it... horrible customer service... packed, but only one person working while 3 girls have a conversation like their out for drinks, oblivious to people waiting to order... had to order from cashier instead... bagels are not that good... this place was once amazing (years ago) ... but my retry every 6 months or so... reminds me why I don't come here...
Disappointing. Took nearly 30 minutes of standing in a confused crowd to get 3 bagels. I was about to leave without my order to go order at Uncommon Grounds instead. When we finally got them, the order was wrong (cream cheese not on the side as ordered, bagel not toasted). An incredible model of inefficiency. Bagel itself was decent and cream cheese very good, but won’t return simply because of the absurd ordering process. We were not the only ones having issues.
1st time in. Usually good coffee and Bagels go hand n hand. So, no French vanilla and to cheap to have Splenda! Alot of people use Splenda today! So that ruined the coffee. Asked for toasted bagel. A toasted bagel should be toasted, not heated or just warmed up! I will not go back to a bagel shop that doesn't know how to toast a bagel or be able to serve a simple coffee properly!