Made a mobile order at this locale due to being a new rewards app member. MOD was polite and my food was fresh! I honestly don’t think I’ve ever had a problem at this location when it comes to quality of service & food. Definitely my go to Wendy’s locale now Parking: Storefront parking. About 20 spots
We visited the wendys store in Collinsville va the heat is still broken eat in the cold ice machine is broken the tables are dirty and the bathroom looked like a murder scene. Only thet going for them is the lady on the front line name Lorraine very nice and polite lady.
I attempted to get a large #7 double and the woman in front who seemed to be in charge was rude and unhelpful when all I had was a $100 bill that was slightly torn I could see if it was torn in half she claimed they had everything but tape in the back i worked from 4 am to 7 pm and after my shift I tried to get this meal before driving two hours back to newbern i am disgusted by the lack of effort and laziness all they had to offer was excuses very sad
Worst Wendy’s ever. Was waiting in line to order when all of a sudden they announced that they were going to take orders through the mobile app. Ordered through their app and pulled up to the speaker to let them know that I was going to pick up my mobile order. Didn’t hear a response and now there’s a line of cars behind me. So I decided to pull up to the window and that was when it happened. I waited for 45 minutes only to get scolded by this man with a blue hoodie, a box-shaped beard, and big raggedy eyes. He told me that I should’ve said that I was there to pick up my mobile order through the speaker and I told them that I did say something but I didn’t hear any response. He rudely asked for my name, then aggressively handed me my food. Even after waiting another 10 minutes and saying thank you, this is what I get? Screw Wendy’s.
Stay away!! Went at night after work and they have the worst crew you could imagine! They were blasting loud music and the customer service from the guy at the window was atrocious. If you don't like your job go somewhere else...it's that simple.