Wendy's

Made an online order and paid. I came all the way to pick it up only for them to say they’ve already started cleaning up 15 min before closing.

Made an online order for dinner, when we got there it wasn't ready. That's fine, they were busy I get it. But...after standing there for 10mins we finally got asked if we had ordered. Told them it was online and they had never looked at it. Another 15min later she came and said your order is ready we are just waiting on a sandwich. So another 10mins she brings the food and everything is cold except the one sandwich. I say something and they were willing to remake it but would have had to wait another 20 mins for them to drop more food. It was horrible!! Something is always wrong when I go here.

I would give this place zero star if I can. This is the first time I have seen a fast food restaurant doing something like this. This was 3/30/2024 Saturday night 8pm. The cashier job must be really miserable. I was standing in front the order counter trying to order. I thought I was being patient, waiting for the staff to finish whatever she was doing. After standing there over 5 minutes with silence. This young lady next to counter just completely ignored me. No acknowledgement whatsoever. Not even the eye contact. Keeps on packing food. Not a single word. I thought maybe this isn't the cashier. Am I supposed to engage first to order the food? I said hello. Well, there comes the silent treatment. I waved hi, nothing. Okay, they don't get the signs? Is this not the cashier or what? Another person supposed to take the order? If not the cashier, shouldn't she be calling someone over? No one in the order station isn't acceptable. If Wendy doesn't want staffs to engage with customers, probably install order kiosk. Well that was so rude, so I just left the place didn't said anything, no point getting in arguments. I know I am the little guy, guess they will survive without my business.

I never write reviews this experience will make me never go to Wendy's ever ever again order was all wrong and incomplete food was nasty I love my people but this some ni&&@ sh!+

It was ok... Took a min to get our order taken. The girl was a little bit rude and the dining area was a little bit dirty and there was no ketchup in the dispensers for dining in. But overall atmosphere was all right. It wasn't terrible. I've seen better but I've also seen worse

Typical food and service for Wendy's. Always reliable.

This was a drive-thru visit. The service in the drive-thru was great. The young man on the speaker was articulate and professional. I only gave 4 stars because my food was not hot enough to eat, had to be reheated.