Wendy's

This Wendy’s is always slow. Both Wendy’s in West Springfield are way better then this spot

I haven't been to Wendy's in years. Today reminded me why. I walked into Wendy's on Allen Street in Springfield Ma. It was completely empty.. that should have nudged me a clue but my frozen body and brain just skipped pass it.. I order my food and my husband as well with a young lady who seems to not really know what she is doing. We took the food. We sat in this very empty, quiet Wendy's and wondered why.. then we unwrapped our sandwiches.. his pretzel baconator was burnt black.. bread.. meat.. it just looked gross BUT!!! IT WAS COLD.. fries.. COLD AND SOGGY.. MY SANDWICH??? OLD!!, COLD, DISGUSTING.. CHEESE DIP FOR FRIES???? COOOOOOOLD!!!! The only thing that was actually good enough to drink was the Sprite we both got. Food went back.. my money in my pocket.. and I WON'T EVER STEP INTO ANOTHER WENDY'S AGAIN IN MY LIFE!!! DISGUSTING

I don’t think I’ve ever found the need to write a review for a fast food restaurant, but this Wendy’s is actually horrible. I ordered a large chocolate frosty and a large hi-c, what did they give me? 2 nestle pure life’s, I didn’t even know they had this

My spouse visited 1st time in a long time, only because BK had a power outage. At home, after consuming that lunch, which basically lacked 1/2 of the size of a burger pictured on the online menu, I asked what it cost. $37.44 before taxes!!??So, for a Caesar salad, 3 Dave's burgers ( 1with & 2 w/o cheese) & 2 LG fries, $40.06! Also, the burgers got cold whilst waiting for the fries! Yummy. Microwaved burgers! Well, if our favorite fast food stop is down, or yours is, find a better option than Wendy's. Should be pretty easy!.