Wendy's

Frosty time! Awww, but no Vanilla!

03/26/22 Food is Good and the Service is better but... seem a little out of sorts... 5/10/23 The WORST SERVICE EVER!!! Who EVER is the Owner of this unit should shut down the night shift. There was no urgency to get the service of the customers taken care of. There was no process for efficiency, employees to concerned about what each other is doing or eating and drinking the food. I'll NEVER Go to this unit after 6p ever again! 11/15/23 Normally I wouldn't complain and I usually try to give the benefit of the doubt when it comes to being critical of people and their livelihood, but I thought on 5/10/23 was the WORST EXPERIENCE EVER AT THIS UNIT, BUT TODAY TAKES THE CAKE!!! I walked in because the drive thru was NOT moving at ALL!!! Red Flag #1. So, I go in anyway because there is no one inside... Red Flag #2, the night Manager say out loud "Y'all gonna have to take that order because cashier name unknown is on break " so no one else knows how to run or have multiple cashiers on 1 register? IDK... I place my order with the young man from the drive thru "2 Loaded baked potatoes and he proceeds to ring it up, #1 with bacon and shredded cheese sour cream and butter. #2 baked potato with shredded cheese, cheese sauce, sour cream and butter. Red Flag #3, I advised the young lady making the potatoes to make it exactly as I stated from the order above... and she proceeds to put chilli on top of the potato so I stopped her and told her "No Chilli and this is how I want it made" so the young man that rang up my order proceeds to try and convince me (NICELY PUT But Argued with me) about what I want versus what is on the Menu, "if I wanted to add Chili I would have expressed that's what I want" Red Flag #4 The Manager says "I have to be specific when ordering something like that, if it were me I would have asked to be sure" and of course I couldn't let it go I say "Are you training him to be a Manager?" Manager says "No" I say "I can see why and he shouldn't be Arguing with the customer's". I said back in May of this year I would NOT RETURN to this unit after 6p and here we go AGAIN... Ridiculous service and staff! So this leaves me to believe that anyone in this Unit does NOT care about customer service! This time in done with after 6p in this unit. 3/16/24 Ok, so I'm glutton for punishment, so I went back But I went before 6p. I can't believe the difference in staffing. Definitely won't go to this unit unless it's earlier like today. The staff was very professional and had my order perfect.

Way overpriced

The store on Pine St. has poor customer service. Not only are employees rude but it's always something missing in your order. Just had that experience today.