Redo your lobby just to have it locked 90 percent of the time…what a joke this Wendy’s is and always will be…..I’m editing this review because 2 orders in the past week to week and a half I’ve stood In this lobby while the employees move like molasses and finish one simple task as lifting a basket at a time by one person. I can’t believe a place is ran this bad and runs so slow. This is a joke for fast food and so is this specific crew. I don’t think any of these people were trained or know what they’re doing
Don't waste your time or money. They are so slow and don't even care. Waited in drive thru for.25 minutes never again.
This may be the worst Wendy's in the nation. I have only gone a few times, but each and every time it was a long wait after submitting a mobile order. Upon arrival I saw my name on their little order screen as "complete". But my food was not in the area for mobile orders. After about five minutes my name disappeared from the complete list, despite my not having food. I wasked where it was, and they had not even started making it yet, and told me there would be a wait on fish.After another ten or so minutes they basically threw the food at me, and didn't give me the junior orange frosty for my mother (the only reason I even considered getting Wendy's). I asked where the rest of my order was, they said "what stuff?". I said an orange frosty and they said their machine was broken. When I asked for a refund they said they couldn't refund mobile orders, and that they are short staffed so I shouldn't be angry. I understand the implications of being short staffed, but the staff members there didn't seem to be doing anything to move quickly or try to actually do their jobs well. They didn't give me what I ordered and then wouldn't refund the money?! It's insanity. I would equate it to theft. When I said something to the effect "the frosties are the only reason I came here, you people can never get orders right or done quickly" the employees seemed to try to turn it into a race issue, which it had nothing to do with. I left and have been on hold with Wednesday trying to get my money back for 20 minutes. Do not go here. Completely incompetent management and staff.
Terrible service as always.
Could work on customer service for the price
Don't bother going late. They only take online orders.