Wendy's

I went here last weekend and received INCREDIBLY slow service. Thinking it was just a weekend problem and surely a Wednesday wouldn’t be bad. I waited over 30 minutes in the drive through for my order to be taken and then an additional 15 to receive my food. It was not very busy! One car in front of me… I ordered a baconator meal with a pretzel bun. Pretzel buns are an up charge. I immediately noticed it did not have a pretzel bun but brushed it off because that is an innocent accident. Until I took a bite, and it was completely plain!! Nothing but meat!! I would go back but it’s not even worth waiting again! Super slow service but the food tastes great however I’m missing items! On top of that, they charged my card twice. :/ Management if you’re seeing this, my order was an around 6:40 pm 3/6/24. I paid $17.72 twice. I’ll dispute it with my bank given the wait time is ridiculous. No one wants to wait forever to even have their order taken. There were 3 cars behind me in line who left. You are losing money! Extra employees and extra training may seem like a loss but how much are you losing when people don’t even bother going there anymore? We all know this is a tourist area. People bring huge families with big orders, my order alone for ONE person is nearly $20. That’s the hourly wage plus some for an employee. Be better I never ever leave bad reviews but this was seriously ridiculous!!

We took the grandkids out and we went to Wendy's and they had a blast. The food was awesome and the service was great. Thank you Wendy's for making this day even more special.

This is one of the cleanest fat foods restaurants that I have ever visited. Every table was spotless. The restrooms were very clean. The staff was courteous, professional, and helpful. An elderly patron had difficulty with the soda machine, and one of the staff immediately assisted and then helped the patron to her car. The team here from the manager to the counter staff should be contended for their efforts.

I want to recognize Jaden, who was working the drive thru window on my visit on 2/2/24. His customer service was fantastic. It was important to him to make sure everything was correct & that we had what we needed. Cheerful, polite, great experience. Give this guy a raise!