Did a mobile order for carry out, but lobby was closed (it was noon on a Sunday). Waited in the drive thru line for over 45 minutes. They struggled to find my carry out order but eventually found it. This was rough.
WOULD BE ZERO STARS Just tried the Westside Wendy's for the first time in over a year, the lady operating the drive thru keeps interrupting us to "suggest" a discontinued menu item, we tried pointing it out, that we can't see their system, if it's not on the menu. She had the audacity to be trying to ask someone else to handle our "spicy attitude" WHILE WE COULD STILL HEAR HER THROUGH THE DRIVEWAY TELLER. We left without collecting any food, we will not deal with customer service personnel who cannot maintain a semblance of professionalism while doing the course of their duties.
So as far as fast food burgers go. This is not bad. The burger had fresh toppings and was very tasty. Now Wendy’s has THE BEST FRIES out of all the top fast food establishments. And tops them with sea salt. I hate McDonalds soft limp fries. And a burger and fries with out a drink here is under $10.
Food was hot and on time. Staff was friendly and courteous. The only reason for 4 stars is atmosphere.....tables were dirty so had to hunt for a clean one. There was also a young lady playing some LOUD video game on her phone and communicating with her partner through the phone...I'm assuming because of the free wifi.
As a door dash driver you suck
No matter what time u go in it takes forever to get the food, customer service could be better