While paying for my order in the drive thru on 1/27/2024 around 730pm-745ish with this nice young man. I see two bags hanging out the window ahead of me waving back and forth. Literally as we pulled up, to pay at the first window. Paid then pulled up to the second window, the white female at the window seemed annoyed and gave us the bags while saying ok have a nice day 3 times in a row. Not sure who pissed in her cornflakes but I remained cool. Customer service is draining, I get it! We then tell her one of our drinks are wrong and could we get sum ketchup. She gives the nastiest look, smacks 3 packets of ketchup in my hand and says pull up I’ll bring the drinks out soon with the rudest tone. No one is behind us or in front so not sure why she wanted us to pull up for a sprite. I was worried she would spit in it. So I calmly said will take these no worries(but ended up trashing the whole order, The fries were so cold, burnt , tasted old and the chicken sandwich was as hard as a brick. My son ate the bacon cheeseburger against my advice but he’s a kid they eat anything) Won’t be coming back there ever again should have went to Chick-fil-A they have amazing customer service. Will be following up with corporate or the owner on Monday.
Let's see, No napkins or straw in the bag... Cold fries (not even lukewarm... Lukewarm baconater that look like this.
I placed a mobile order when I was ten minutes from the store for a sausage biscuit, potatoes, and a small drink. The order was not ready on arrival. On top of that, I watched three people who came through the drive thru line after my arrival receive their orders before me. Will never return to this location