Never got a receipt, waited 20 minutes to have someone bring our food out after being told to pull forward. Finally went in to get our order ourselves, and our food was just sitting on the counter. Cooks making the burgers were grabbing patties without gloves. There was food literally all over the floor as staff were stepping on the food when walking around. When asking the cook to please wear gloves when remaking our order, he scoffed and rolled his eyes. This Wendy's should be shut down as there were multiple upon multiples violations in health and safety codes (im quite familiar with these codes in my occupation of health and safety) I observed only being in the building for 10 minutes. Hands down the worst one I've ever seen.
I ordered the single combo with cheese. It was very poorly prepared. My hamburger was RAW! I returned it the next day and was told by the manager that my order could not be refunded, which I did not ask for. Nor did I want the meal replaced. I just wanted to return what was given to me. Wendy's has always had a reputation of serving freshly prepared food. They are failing Wendy's motto in a big way! And customer service at this restaurant is at an all time low!
This restaurant is very nice and quick; it is usually empty because of the chick-fil-a next to it, and the food is hot. The lady also gave me a discount on two combos. The service was nice, as she provided a cheaper meal for me and my mother.
Ordered a biggie bag and when I got home there was chicken nuggets and two orders of fries instead of the hamburger. I won't go there for a while especially without checking my order first.
Went for breakfast. Was able to get through the drive thru pretty quickly, and they had no problem using my coupon
We were told to wait 15 for a shift change......in the drive through!!!
Came at dinner on a weeknight. No meat prepared during rush hour. All the drink options were empty both for dine and drive thru. The bathrooms have mold and no running water. State department of Alabama should shut this place down.