Wendy's

So I mostly travel by bike .and desperately needed to order food at Wendy's. Only problem was that the lobby was closed. So I started thinking of how I could get food from drive thru on a bike. So I decided to try calling and placing the order then pick up on my bike. Well the employee instantly shoot that down and said they absolutely could not take orders over the phone, and gave me no other alternative. Then I thought of looking online. I learned that you could place orders on the app to be picked up. So that's what I did. When the app alerted me that my order was ready I rode up on my bike to pick up , the order was not ready, the manager seemed to be upset that I was able to figure out how to place a pick up on my bike. I waited 15 minutes for my order that turned out to be all wrong nothing fresh and no napkins. People should be more focused on helping the customer however they can, rather than being judgemental on the customers appearance Im pretty sure the fact I was on a bike they are the assumption I was lower poverty level. Then proceeds to make it as hard as possible for the assumed lower class citizen to feed their family. Left me speechless never going back there again.

The food is usually good at Wendy's. Our cashier was attentive and friendly. Our food was ready in under 10 minutes. Everything was good, they even got our extra sauces. The only thing was the lettuce on the burger that tasted weird. We took it off, and everything was fine.

Every time my wife and I go to this location night shift is always rude to the customers... it's not our fault they have to clean and stuff at night time... the rudest one is the big big big white guy