Every time I go to this location the hamburgers taste like burnt grease. The patties simply are not good. My fries and nuggets are always cold even, when I ordered them fresh. I order my burgers with no onions, yet they put onions on them. The drinks are usually watery and asking for extra ice, seems to be too much to ask. I understand this restaurant is in an undesirable neighborhood, however that doesn't mean the food quality should reflect that. The last time I ordered chili, the meat tasted old, some hard tough beans, and just tasted gross. Obviously, management doesn't care about food quality or customer service here.