although food was actually good the service was abysmal. One front three back (kitchen.) One other customer in restaurant, front took order and back left (all three)! break? One back came back in 10 and put together 2 of three sandwiches and left. Front had to go get him to make third sandwich. Although the back never said anything the eye-rolls and stares conveyed, shall see say, displeasure at being expected to "cook". Nearly 30 minutes for the meals. Only special request was no tomatoes on one sandwich. Should have took a clue when we arrived to an almost empty parking lot and busy neighbors. Another place I won't be visiting any time soon.
Placed my order with a nice young man, who seemed to be the only one working. Didn't order anything unusual. Had to walk through water to fix drinks. When I returned to the counter to wait for my food, nothing was ready. They had lots of fries up and chicken nuggets. Fellow working the grill reluctantly returned from the back and put together two of my three sandwiches and placed them out to be bagged up. The fellow who took order bagged what was there, and I asked where my other sandwich was. He had to go to the back and tell the grill fellow to come back and fix my sandwich. He gave me a very dirty look because I obviously interrupted something important. Will not go back!
Staff was nice but got my order wrong and then forgot items when trying to correct. Food tasted fine
Hey I don’t usually do a lot of fast food but this Wendy’s has some of the most exceptional employees working when I visited. Top notch service! I have several employees wish me a great day.
The food was good. The dining area was dirty, floors and tables. The bathroom commodes needed cleaning too. Parking: The area behind this Wendy's was great for our truck and trailer.
At some point you should get your frosty machine fixed. To management it never works. Your frosty machine is always broken at this location in Attalla.