Wendy's

Drive thru gonna get ur order wrong

Young lady at the window real nice

Standard Wendy's restaurant. At least they let you sit inside!

This Wendy's is conveniently located along the Howell Mill shopping complex. I come here often to get their app offers. Helps me save a lot on my food. The place has lots of seating and has quick service. I just have one minor complaint about an old African American lady (I assume she is a manager here). She doesn't know how customer service works and gives off rude vibes. Often other employees take over and ensure things run smoothly which is nice. The place has plenty of parking, and is hygienic too. They have free wifi too. Solid 4/5 Vegetarian options: Decent number of vegetarian options Parking: 10-15 parking spaces available

The black guy manager(i didn’t know a name) needs to be GONE. Very rude and customer service is TERRIBLE! I’m seeing multiple reviews about poor management and I see why. We went through the drive thru today and he asked me why was I paying with coins. Excuse me? This is all in front of my daughter and the female employee at the window. This is NOT a way to exemplify great customer service or show your employees how to treat customers. I advised him that this was very rude to come from a manager and he said it was rude for me to hold up the line counting coins. Like what? VERY DISSAPOINTED !!!

While at the drive through with my friend, she was paying in a few dollar coins just to get rid of them from the cup holder. The lady at the window was patiently waiting. However, a manager (male) walked up and started making rude remarks about how long it was taking (literally took less than 2 mins) and he continued to express his annoyance. My friend lets him know how rude his remarks are and how uncomfortable he made her feel. The manager then takes a condescending tone and says “oh do you think that’s rude? Imagine the people waiting behind you). At no point In time should ANYONE, especially a manager make a PAYING customer feel belittled or rushed. We will not be coming back to this location because of his attitude ALONE. Id leave negative 2 stars if I could.