Atrocious attitude and service. The cashier at counter guy was nice but the lady (Mack-B) making it had attitude that was borderline bullying. Run away.
The ice cream was amazing and the customer service was great they were very nice and helpful let me sample all the icecream.
Today, I faced unacceptable service at your place. The cashier ignored my greeting, wasted time, and refused to sell mango pineapple sorbet, claiming it was "hard to scoop." She said to come back at 3:30pm when her manager could do it. This is ridiculous. I'm a regular, and the ongoing bad attitude and service here have hit a limit. Selling a product that's right there and available shouldn't be this hard. The airport needs to fix this now because it’s against the utmost level of customer service they always talk about.
Tried ordering a $15 fruit bowl. Two employees sitting on their rears, looking bothered, said "they don't have the ingredients".
The girl working today 10/15 was ghetto and rude. There was nobody in front after I just purchased a 10 dollar smoothie and I went to grab a fork and she told me they were $0.25 and laughed. Guess for this type of place you aren’t going to get customer service.
I only personally come from the ice cream
Customer service goes along with the product. If you do not train your employees and attend customers reasonable request you loose business. I ordered a juice that called for certain ingredients, I tested it and noticed that that an ingredient was missing or had just a touch, the flavor was not there. I mentioned it to the attendant and she completely ignored me, even though nobody else was waiting. Perhaps she could have offer to add what was missing? Or say offer to add it will for an additional charge. Nothing, she was just plain rude. I paid over $10.00 for the juice that did not have all the ingredients that were listed in the menu.