Waterproof

Visited on a Friday evening and the Bar was in total disarray. If you’re ordering food expect a minimum 45min wait and when we received our food it was cold and of poor quality. The bartender who served was frustrated and did not want to remove items we, for obvious reason, no longer wanted. We were served inadequate meals and then giving bare minimal service after as consequence. I advise to only order drinks at this establishment and nothing further.

The bartender Christine waisted queso on my leg. The food was cold because they have to bring it from downstairs. Drinks were amazing. Waitress was horrible! The wait is horrible. The customer service is horrible. One guy said that we aren’t supposed to have outside food, but the to-go containers were from them??? Make it make sense!!!! I am not pleased at all! The place looks really nice, just wished the vibe matched it.

I went to Waterproof not long ago and got a table with a bottle of Vodka, the sever brought it out and everything was good. A few minutes later my guest was pouring a drink and the manager for that night came up behind my guest and ripped the bottle out of his hand and said that the card declined…which it did. HOWEVER, I showed the manager and the bouncer that was backing him up as if I was going to do anything the text message I received from Navy Federal Credit Union asking if I made this transaction and if so to rerun it. Shortly after my phone died, and the manager who suffers from severe short man syndrome (probably why he had the bouncer backing him up) told me he deals with people like me all the time. He would not let me charge my phone so I could pay the bill which is comical. He had the bouncer take my $500 Louis Vuitton wallet with all of my cards and ID and would not give it back. I wasn’t going to start anything so I left the property and would call and to get it back in the morning. After calling for several days everyone told me they do not have any LV wallet, Credit Cards, or ID. Long story short they STOLE my belongings and probably took the wallet for themselves. Terrible terrible place.

I made a rsvp for 5 for a birthday cocktail at their bar. No where does it state on rsvp or when even called before hand to confirm that there is a miminum of $450 to sit on the rooftop. There was nobody there literally and then the hostess says it's normally $750, but will give to us for $450 since it was not at capacity. I showed her rsvp, stating where is there a miminum and they should be more clear. I even called before hand and told her nothing was ever stated about a minimum. Her attitude was horrible, I thought it was shady and crooked. I will be reporting to the better business bureau. They need better management, disclosures stating fees, and better staff with less attitude.

I like the service and the atmosphere. The food is just fine I hope there’s a lot of food choices.

Beautiful Views! Recommend for a nice outing in Dallas! The decor, rooftop, music and overall atmosphere makes it worth visiting ✨️

This was the place to be at the Statler. I’m sure it is bumping on weekends and all the time in the summer. We went off-season at night and enjoyed beautiful rooftop views. Although it was winter we felt comfortable while sitting at the bar. During the slow season, it is a great place to enjoy cocktails and watch the game. But the busy season is a totally different vibe, DJ and dancing. I’m sure it could be very loud and crowded.

Excelente una espectacular Vista, desde Las Alturas. Me encanto ,Divino.

Decent bar. Cool view and vibe