Walrus Ice Cream

Great ice cream and the service is always Great

Cotton candy and cappuccino with oreos

Walrus Ice Cream is a delightful spot to indulge in a sweet treat and experience the charm of Old Town Fort Collins. With its high-quality ice cream, friendly atmosphere, and unique flavors, it's no wonder this local gem has earned such a loyal following.

Great ice cream. You should definitely stop by here if you're in the area.

To clarify, I was loading a delivery for another business, which is why I asked if I could use the loading zone, which you would've known if you had let me finish my sentence. I was not angry that I was told not to park there. I was upset with your angry, rude, and condescending attitude, along with being interrupted multiple times while I was asking if it was ok to use the loading zone to load a delivery for another business. If I sound like I'm repeating myself, it's because you are intentionally leaving that part out to make yourself look better. The space does not state that it is specifically for Walrus, which is why I came in to ask if it was ok. I was polite when I came in and was not hostile to your employees. The only hostile person during the incident was you, the owner, which is shameful. Apologies for having the audacity to be polite and ask a simple yes or no question. This does have to do with Walrus Ice cream. I have asked this question with many other restaurants and accept when they say no, but they also are polite and understanding. That was not the case with you. There was zero reason to be as hostile as you were. I was polite enough to ask if I could park there to load my car. This review has to do with customer service and professionalism. I even came in as a potential customer to buy myself a treat for the long day, regardless of if I could park there. I was only annoyed at the very rude attitude shown towards me. If I had been shown an ounce of respect, and was simply told, "sorry, but no" I would not have left this review. Instead the manager was very hostile towards me. That is unacceptable to me, thus I did not buy anything. I do not want to support a business with an owner that rude. Since the owner says this isn't relevant, to add, their ice cream is overrated. You can get better ice cream for cheaper at a grocery store or even coldstone's (which is just as good and better customer service). Definitely overhyped just because it's local.

Best ice cream ever! Only place I recommend. Be sure to check out the joke flavor :-)