Awesome service and very friendly
If you call the restaurant, there’s not a single way to communicate that your order was completely backwards from how you ordered it. I came here a week ago and was told they are not accepting orders anymore at midnight. Tonight I spent $30 on an online to go order to pick my order up and drive home to see the entire order is not at all how I ordered it. The door to the establishment was locked and they would not let me inside. I got home and realized my order was completely incorrect, and when I tried to call, there was no way to voice my complaint to anybody other than a robot. Do not ever eat here. The staff should be fired. Completely disrespectful.
Cool was good and service excellent
This is the worst location in Tuscaloosa.
We went to Waffle House for lunch on the way home. It was a weekday at lunch time and they were very busy. Our server got to us in a timely fashion considering how busy they were and, although they were swamped, she was very friendly and took note of what we wanted (my wife ordered breakfast with the bacon VERY crisp and I got the bacon cheeseburger plate with LOTS of onion on the burger). Our food was brought to us quickly and the bacon was VERY crisp and I got LOTS of onion. The food was prepared and served perfectly. Our server checked on us several times. The entire staff was very upbeat and highly efficient. As always, Waffle House came through for us. If corporate ever decides to do a TV commercial, that's the place and those are the folks to have in it.
This is my favorite breakfast restaurant but unfortunately they need a good cook. The young man tried his best but he overcooked my hash browns, Waffle and bacon and my eggs were undercooked. Nevertheless I ate every bite and I will be back. lol it's still my fav...