So I made an online order, I know waffle house already charges extra for to go orders. However I don't understand the need to highlight I didn't tip you to put my food in a bag and hand it to me. The service Industry especially restaurants have gone nuts with tipping. Had I sat down and required someone to serve and wait on me I'd have happily tipped. This will help me not to return to this location regardless of its convenience. Amazing this has no response from any management and or owner. This is astonishing you allow people to make decisions based on the tip they received. If I came in sat down they would possibly show great service with the expectation of a good tip and still receive nothing or $1.66. Greed will get the person or persons who did this nothing. Understand your owed nothing but your pay you and the company agreed upon your being hired to do your job regardless of monetary benefits such as tips. This establishment is a disgrace to the service industry and I find the management to be responsible.
I've tried with this place.... The service is terrible and today was the last straw for me. Went there this morning waited at the register to place my order. I stood there 15 minutes with zero acknowledgement. After 15 minutes the waitress asks me to step aside so she could take the mans payment behind me. Then she proceeded to ask her coworker to take my order because she was too busy. The coworker agreed to take my order then walked away. Six people taking orders and not one of them even attempted to step up. Stood there another 10 minutes before I decided to walk out. This is the only location near my house but id rather drive a far distance than put up with horrible service. Spend your money where it's appreciated. Where you are at least acknowledge when you walk in. Where people still know the meaning of CUSTOMER SERVICE.
Take a jacket cold in this place. Good food and Service
This place has fallen dramatically, silverware and plates filthy, observed employee reinstalling exhaust filters in hood while food was on grill, half the employees standing around chatting while, customers waiting for service. Coffee was bitter, and cold. This place needs new management. Avoid this nasty, unorganized dump.