Waffle House

I would’ve gave a 5 star however the servers really need to step their game up. All too often when I eat here which is often, the door host or Regina (manger) has to jump in an okay server role. On a great note, Regina & Von know how to handle the crowd and whatever situation a rises! They are there every time I go and are always on their A game! Last wkend when I visited I was sitted waited 15 mins as I saw my server walk back and forth but didn’t tend to her section. 3-4 tables in my corner sitted families, I being a single person at my table didn’t even get our drink order yet. I finally spoke up and asked the door host if I could get a coffee, & made her aware of the others hoping someone would eventually help them too. Regina over heard the situation at hand and y’all when I tell you she jumped in and got everyone(4-5 tables, family’s of 3-4) their drink & food all within 10 mins !!!! I kid you not! EXCELLENT JOB REGINA! U go girl! There were 3 other servers around but they seemed to remain confused and distracted. I do enjoy this location as the food is always on point & the service is very entertaining.

My husband and I came to this location in the mid afternoon. The lone server, Elizabeth, looked a bit stressed to be by herself but was handling everything quite well. She politely requested we sit at the bar area so it would be easier for her to serve us, and since we both work in food service as well, we of course obliged. Elizabeth did an excellent job of making sure we did not feel ignored, for example by letting us know she was going to serve the person who walked in before us and would be back after that. There was a minor mistake with our order, but it was corrected quickly and easily. I hope to enjoy Elizabeth's excellent service again in the future.

Waffle House Doesn't Like Black People

Good food, great atmosphere. The waitress I had was very Nice polite, great customer service. The cook he was amazing