I love the food here, the smoothie bowls and the panini pressed wraps. But this location is barely operational sometimes. They're short-staffed, often with just one person, and you can't even talk to them when they are in the back making food. Order ahead, or you may have to wait a long time. The Mountain View location hasn't upgraded to the payment system that allows you to use Vitality Bowls gift cards, so the money I spent on one was wasted. Last time I went, the microwave was on the fritz, so they couldn't heat the food that I had ordered, and the employee didn't know how to refund my online order. Another time, they forgot to read the customizations I had selected in the app, so my kid was upset when his bowl had the wrong toppings. If the owner would just spend a little more money on operations, this place would be 5 stars.
Don't expect much from this business. My wife is having a baby at El Camino Hospital and the only thing she has asked for since being in the hospital was a fruit smoothie. Called this place and asked for a quick smoothie as a one off. The representative wouldn't budge as a one off favor and told me to use the app. As a soon to be dad who has zero time to download an app, create an account, load a CC, and place an order I would think that they would try to accommodate or care in the slightest because they had the chance to do a good deed. Well done Jamba Juice, you have a customer for life!!
There is advertisement for $3 off bowls with an app, I installed the app, the app showed the reward but the lady at the register couldn’t process it because the code I got didn’t work. It should have been taken care off, unfriendly service and false advertisement.
Subpar. Quality is low and service was super slow. I was the only one in the shop and it took 15 mins to get my order which was one item.
Got the tropical bowl - yummy! Nice and cold, pretty, and reasonable size. Staff was nice, and bowl came out in 5 min. Minus one star just as it's a bit expensive
Delicious avocado toast, nice people, dog friendly ☺️