VIP LUXE LOUNGE

Everything was great loved the music I didn't try the food but I will next time

The waitress sucks , but the overall experience was Great

I wanted to like this place because it's close to the house. But the service was ABYSMAL! I went to celebrate my friend's birthday. After joining the table, it took at least 30 minutes for the server to come take my order. I went to the bar to get my drinks because the server kept telling me to wait every time I tried to place my order. I ordered loaded cheese fries and some drinks... that's it. Another person in the party came in at the same time and was able to place her order at least 15 minutes before I did. We ordered the same thing. No food had been delivered to the table, but the server came out with the checks requesting payment...before a crumb of food had been delivered. My fries and drinks came out. But when I got mine, they needed ranch which i asked for multiple times from multiple servers. Another 30 minutes went by...no ranch. The fries were cold. I was over it. The manager came to the table because the other lady that also ordered loaded cheese fries never got hers. I handed the manager my box (all of the food is delivered in Styrofoam to-go boxes even though we were dining in). I requested that she remove the fries from my ticket so that I could just pay for my drinks. She left and came back with the cash to cover the fries, the box of cold fries that I had given her, and my original ticket. She told me to just pay the ticket. I hope she doesn't think I was going to eat those. Let me add that there were maybe 6 or 7 tables and at least 3-4 servers. There's no reason that the service should have been this bad. It wasn't crowded at all. The live music and DJ were decent. IF I ever go back, I'm sitting at the bar and ordering there. The table service is TRASH!!! And then they have the nerve to charge automatic gratuity. Miss me with that! This was definitely not a good experience at all.

Saturday night was a whole vibe. The food was good.

I celebrated my birthday here with the Libra Mix. Everything was wonderful! The band, DJ, food, service, and environment!! I will be definitely coming back. You will enjoy it! Great job guys!!