Vincitorio's Restaurant

My fiancé knew he’d have to work late on Valentine’s Day so we made a reservation for 2/15 weeks in advance. Despite having a reservation for 6:45, we had to wait 20 minutes past our reservation time with no explanation or apology from the hostess. When we were being seated at 7:05, we saw there was a reserved 6 top (the note on the table said reservation for 5 people at 6:30). When we asked the hostess why we had to wait/why our table wasn’t reserved as theirs was, she said they only plan ahead for larger parties and that they didn’t break down that table because it’s easier to make a 2 top than a 5 top. I fail to see how the other larger party’s reservation has anything to do with ours, when we made our reservation weeks in advance, and were on time, unlike the other party. If only larger parties are actually reserved, the restaurant’s policy should have said that on Open Table. It’s frustrating that our table wasn’t planned for/actually reserved. Additionally, there was a couple who had walked in (no reservation) who seemed like regulars and were seated before us. Granted, they were seated on the patio, but given we had a reservation and the restaurant was late to seat us, they should have offered us the outside table before the other couple. Once we were sat, the service was great and so was the food, ambience, and everything. I loved the wine selection (had a delicious Valpolicella), fried ravioli, maccheroni al forno, and my fiancé loved the seafood fradiavolo. He said the seafood was cooked perfectly. I’m just disappointed with having to wait and no apology or explanation, because it makes me feel our business wasn’t being valued when we spent over $150 for the two of us. I wish the waitress, manager, or owner had addressed the issue with us after speaking to the hostess. I would like to eat here again, but am worried about wait times and not honoring reservations.

We absolutely love this restaurant. So many wonderful memories made there

High class Italian restaurant with an emphasis on wines. But a great dinner menu. Priced about right for a good Italian place. Music on many nights, usually a piano so folks can still chat with each other. Portions are decent, and nobody goes home hungry. Dietary restrictions: They have gluten free pasta.

Great food

Lot of value for the price point. Got what I'd consider to be a 200 dollar meal for about 120. Servings were big, and the food was great. Service was very attentive and knowledgeable.

Every food item ee ordered was delicious. Service was excellent. Music was relaxing!