Vapiano Great Portland Street (Oxford Circus)

Beef bolognese is suitable for weekend vegetarians, coming with barely half a teaspoon of meat. We're talking individual, sand sized bits of mince, sparingly located in the dish. Photo shows it, even when stirred through with the tomato at the bottom, it was abysmal. Go on, try to spot them. It's a challenge! I am not exaggerating, the tiny (from frozen) little bits of garlic were twice the size and five times as present as these miniscule grains of minced beef. Had 100 times as much pancetta in the carbonara. Don't bother raising this with manager, insultingly says he can see meat there (not unless he has telescopic eyes from where he was sitting) and if he replaced the dish, it will be the same because that is how it should be. The chef followed the recipe, and the meat is already in the ragu. Well, the recipe is written by a skinflint and is frankly an insult to gastronomy and Italian food. Also, isn't it supposed to be fresh? Chef in party viewed, attempted to discuss basic gram portion sizes, Manager froze like a deer in headlights and refused to comment. Pointless and rude, unwilling to give any consolation as he and the dish were 100% acceptable and they were right... Sent photos to other chef friends, including Italians, in Italy, who called it a (quote) "Mappazzone" (You can guess who) Well, there goes the illusion of everything being made fresh, filling, of great quality and authenticity; what Vapiano was famous and worth the journey for. Have eaten at dozens in at least 5 countriss. This restaurant, frankly, is insulting in all ways. Go elsewhere. There are many much better genuine Italian restaurants in the area. If we hadn't prepaid and spent so long ordering via phone, in any other restaurant, I would have left the food and walked out. Edit after reply: Lies from manager as expected. He didn't try to and wasn't interested in rectifying. At all points, he was defensive and rude. Kid-friendliness: Not friendly towards anyone.

Wir sind zwar kein Vapiano Fan, aber hier muss ich sagen top. Nudeln so wie Pizza, waren hervorragend. Bestellung über Handy, finde ich gar nicht schlecht. Das Essen kam wirklich flott und war lecker. Einziges Manko, es zieht so heftig rein da ständig neue Gäste das Restaurant besuchen. Für uns als Gast war es sehr unangenehm bei der Kälte. Trotzdem, volle Empfehlung.

Sehr gute Pizza und etwas gewöhnungsbedürftige Bestellmöglichkeite via Handy.

Great experience, thank you Anisul!

Review from my visit in December, this place is unrecognisable from a few years ago sadly. My main issue is the service which slightly ruined a family meal. Went upstairs, sat at a table, someone came and told off "this area is closed" and moved a couple tables down. One of the dishes came 20 minutes after the others, had no apology. We asked the waiter (after like 10 minutes of literally trying to find a waiter) if we could speak to a manager as the last dish that came was cold, and he never came back, only realised after that he understood no English and hadn't understood anything we tried to ask about the food delay. Honestly, hopeless and couldn't be bothered to try to speak to someone on the way out, just left and won't ever go back. I'd been about 20 times within a 2 year period when I came here at lot 5 years ago hence a bit of a nostalgic trip back, sadly never again.

Onze reisorganisatie had de reservering per ongeluk bij een andere locatie gemaakt. Dit restaurant hielp onze groep van 43 man meteen uit de brand. Het eten was heerlijk, de porties waren wat klein.

The Food was very good and the Stoff was Lovely

We had very nice meal at Vapiano with my firend, Paulina was amazing, we got grest service.

Wow. So much better than the German version of the same Franchise! Loved it!