USO Phoenix

Great place to chill and relax before/ in between flight as case may be. I visit while in the airport to do my job - servicing X-ray equipment at TSA checkpoints. Volunteer staff are without fail kind, courteous and attentive. Like all USOs they welcome donations. Don’t be shy if you have war stories to share, they listen and have ones of their own.

I visited the Phoenix USO with my husband who is 100% s/c had a horrible interaction with a volunteer by the name of “Jeanette”. My husband was turned away, after being racially profiled and dismissed. This is a huge USO, fully staffed and on this particular day, only 3 service members were taking advantage of the facility and service at the time we got here, There were more volunteers standing around than there were visitors. I can understand giving priority to active duty when space is limited but what makes my husband, his sacrifices and service ANY DIFFERENT than that of a retired or currently enlisted service member. His disabilities were sustained while serving his country and he should be respected and treated as any other service member despite his affiliation status. We appreciate volunteers, as they do not HAVE to be here but this should not affect the level of service you provide or maybe you should re-think your motives “Jeanette”. Thank you to Lynda and the other volunteers who were very kind and helpful.

Great and welcoming atmosphere and staff, very courteous, big shout out to Linda, Jimmie, and Ed, great people and made my long layover very comfortable and fulfilling! Thanks again you guys!

Friendly volunteers always willing to helpful.

Very nice atmosphere and everyone was very helpful. They offered snacks and drinks even though they were low on donations. Kid-friendliness: They have a kids room.

One of the best USO’s that I have ever been to. Pretty big morale booster before having to go back to work after holiday leave! They even have computers with CAC readers.