URBANA Mexican Gastronomy & Mixology

Torta de rib eye estuvo excelente. Muy buen servicio. Parking: Estacionamiento muy amplio.

I guess I was just hoping for more for a “Gastronomy”

It was a nice restaurant in an affluent area. We got there after lunch and before dinner rush and we were told we have to wait to be seated-no problem, but the entire dining room was empty and there were only people at 2 small tables on the balcony- we ended sitting in the same area. Good thing there was a break in the rain. It took almost 30min to get our food and drinks ordered, then we lost track of time once our apps and drinks were served. I'll say they had their own flair to their food and presentations, but not much authentic tradition in the foods. It was potions were decent but prices too high matched the area nd ambience, but not the food itself.

This business can not be trusted to honor a confirmed reservation booked weeks in advance. Totally ruined New Year's Eve plans with a 4 days before notice they decided to close early. Seriously??? New Year's Eve! They were very casual about it....you can come in earlier, come another day, we will offer an appetizer......we had planned our whole New Year's Eve day around this reservation. Thankfully there are many other outstanding restaurants in San Diego County. Never again.

Came here to meet up with a few friends at the brewers deck and ordered from the QR code for Urbana. The hostess brought up the order upstairs and after opening up the bag, we found that the wagyu sliders were not in the bag. So I came downstairs to speak with the hostess and the manager, and both accused me of lying. They said the sliders were in the bag and they clearly were not. I asked them to walk upstairs and check all the boxes to see that they did not include the sliders. The manager was rude and unaccommodating. He acted as if I was incompetent and inconveniencing him for simply making sure the food I paid for is what I receive. Once he agreed to remake the order, he asked for my phone number so I can come downstairs to pick up my order. This wouldn't be an issue, however I had paid a $10 service fee for them to bring my order to the table. I already had to leave my friends to correct the situation for an extended period, I asked if he could bring it up. He said he didn't have record of where I was sitting when I had the receipt in my hand and handed it to him. After this whole experience, I am incredibly disappointed by the poor customer service I received, and would not recommend this place to others.