Urban Plates

Joseph was fantastic!

Love it here! Joseph was great!! Parking: Great

Very disappointed. Came here when they first opened and we were impressed. Today, not so much. We came here on a Tuesday evening around 7:30 pm. There were about 4 people ahead of us and people waiting for their orders to pick up. We sat down and waited for 15-20 minutes for our food and when it was delivered everything was lukewarm or less than. I was tempted to ask for a refund and go elsewhere. The portabello sandwich was much smaller than it looks in the picture. The bread is pre-scored, not placed on the grill right then. The fries were barely warm and not crispy. The macaroni and cheese was dry and barely warm. The brussel sprouts were ok but weren't crispy or all that tasty. The only item that was remotely warm and tasty was the polenta. We brought home a piece of Hummingbird cake and it was moist but it lacked flavor and was somewhat doughey. The cream cheese frosting basically has no flavor or tang. Overall, we were disappointed, and the first timer said they wouldn't come back. The one redemption is the Stubborn soda.

Mark was very helpful

Mark did a great job, efficient and polite Vegetarian options: Yes

Great restaurant with great service and Mark at the counter was very helpful.

Thank you Urban Plates for nourishing our cast & crew on set for our NYU Student Film! Delicious food made from scratch with great vegetarian options! Urban Plates is a must visit!

Lunch was so good and Lisbeth was the sweetest!

I work at Burke Williams Day Spa on Santana Row and I look forward to getting dinner after an hard day of massaging clients. Everything I’ve tried has been spot on. The staff is super kind and friendly especially on Sunday nights. Bris, Colby and Francine go far and beyond answering my many questions. But the highlight for me is the Cowgirl cookie. You gotta try it

I’ve been meaning to try this new restaurant in Santana row and I’m glad I made the time today - Friendly staff, cute interior, and good food! I ordered the chimichurri steak and wow it was so flavorful (also the chocolate chip cookie for dessert). Thank you to Bris, Colby and Francine for making my first time here special.