URBAN HOT POT Mosaic

Love eating here for hot pot! Lots of options and good soup base! They have an iPad at each table where you can order and call for the server (aka introvert friendly). Vegetarian options: They have vegetarian soup bases and lots of vegetables.

Amazing food

Excellent food and service! As a native Vietnamese, this food tastes authentic and the ingredients are fresh. I always judge a Vietnamese restaurant by the quality of their greens and there were no brown bean sprouts or wilted mint leaves. Very fresh, very good. Please keep up the high quality of food here so Portuguese people here cuisine of Vietnam!

I am so addicted to this place I want to go at least once a week! The ambience and service is top notch. It's an AYCE and as soon as you're seated, the timer starts. You have an hour and a half so make it count! You have a convenient iPad to order drinks, soups, ingredients, napkins, etc. There's a sauce station with whatever you need to make your dipping desires come true. Several options for broth base for any type of souper you are. My daughter and I's personal favorite is the Tom Yum. My boys love their Miso Soup base. I'm not sure if I will ever get to try any others because once I find what I love, I'm loyal to it. I LOVE their selections of meats, seafood, veggies, and noodles. I can eat here knowing my entire family will be happy eating because they get what they want and the portion sizes are just the right amount so you're not left eating something you didn't want. The dishes come out quick and once you've emptied your plates, servers come by to pick them up just as fast. I love that kind of attention because I like to keep my table tidy and ready for more haha. I always leave this place happy and i can't wait to go back every time. Enjoy!

We first tried Urban in MD given poor VA options at the time and really liked their ordering system (tablet at the table), selection, quality, and speed. Once this location opened up down the street, we now frequent it on cold days. We also tried Fahrenheit, Hot Spot, and O My Hot Pot and still think Urban is the best for is for the sheer soup and ingredient variety. Urban is not without cons as the price has gone up quite a bit, I do not like the wait with no call ahead option on weekends, and really dislike the minimum person limit to make reservations. Sometimes there also out of an ingredient but it's not taken off the menu, you just don't get brought out. That being said, we still go and supplement with Hot Spot if the wait is mind destroying. One tip for anyone new to Hot Pot in general is to only cook the beef briefly (multiple quick dips in the soup) to get to the desired temperature. Otherwise, it will be tough. Threw that in there because I read quite a few reviews with that complaint.

TL;DR: great hot-pot, variety of menu options, good value I am no expert when it comes to hotpot. Had a bad experience over 10 years ago, and kind of wrote it off. I recently went to a hotpot place, and I didn't hate it. Came here for lunch on a Saturday, and this place has fully converted me. AMBIANCE: The interior is darker and modern, giving date night vibes. We got there around 5PM and there was a 30-60 minutes wait. Luckily, this spot is in Mosaic, so you can leave your phone number with them and find plenty of things to kill the time. Then they'll text you when your table is ready. SERVICE: Service was super friendly and explained everything as soon as you're seated. You order everything off the kiosk, even asking for the check or drink refills. 90 minute dine in time limit. ~$35 for AYCE, great value imo! When you order, everything comes out pretty quickly. The beef/meats are the ones that take the longest to come out (comparatively to everything else). I would say at the longest, we waited 5 minutes tops for meat. Seafood, veggies, sides come out in approximately 2 minutes. FOOD: They have a self-serve sauce bar for you to grab sauce dishes with your preferred sauces. Mix them, use them individually, put it into the stock soup, eat it on the side, whatever you want to do! Each person has their own stove top and soup pot, so heaven for a germaphobe like me who doesn't like to share. ~Pork Broth: this is their standard base options, and man it was so good! ~They have lots of broth/soup base options like Mala, Spicy Kimchi, Pork, Seafood, etc. ~Meats were all tasty and cook quickly in boiling soup ~Seafood quality was actually really good and fun Definitely coming back here!