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So beautiful, SO BEAUTIFUL, top notch service from the moment you enter. But why was the food just not good… Please hire a new chef I really want to come back. We had carpaccio- it was ok but the mayo dressing is not the way to go Caesar- I liked it though less dressing is better + would skip the roe next time Cowboy Ribeye- never seen a thinner cut of ribeye Dover sole- the fish was so old I could barely stomach one bite (it smelled) plus it felt like it was encrusted with salt Mashed potatoes- delicious

So very good! I have been to Upscale 4 times now and have loved it every time. The service is impeccable and the food is excellent. You have to try the Dover Sole. All of the pastas are great but the Lobster is the best and octopus is delicious.

Visiting from Austin and I can say I’ve not seen such an ambiance in San Antonio’s dining scene before where the food matched the vibe. Stunning place with food that was seasoned to taste. Delicious espresso martini! I love that the artichoke appetizer wasn’t more work for me to cut and was already presented as such to eat. My new favorite gem to dine at again while visiting next time.

Always quiet, gorgeous, and 5 star service

TRASH.

If I could give this place 0 stars, I would, but I can’t so 1 star it is. Came here for new years, and had the absolute WORST experience. First off we had a reservation and they still made us wait an extra 30 minutes until we got seated because the owner decided to overbook the place because they’re greedy and wanted to make more money. Then, when we were seated we were told the kitchen wasn’t taking any food orders at the moment because they were so backed up because of the overbooking. AND they were out of all the pasta. We had to wait over an hour just to order our food. THEN on top of that, spurs players came in and we’re served their food BEFORE US. Even though they came in 2 hours after us and they’re on a losing streak. And after ALLLLL of that, they only “comped” our food that WE NEVER EVEN GOT SERVED. we still had to pay full price for all of our drinks after all of that. In conclusion I wouldn’t recommend this place to even my 5th cousin twice removed. Idk who owns this place but they’re an absolute imbecile. Never go here. I don’t care who you are, but the fact that spurs players were served before us goes to show what this restaurant really cares about. And it’s not it’s customers, it’s the facade of being the new “it” place in town. Because everyone is paying the same prices here spurs player or not. Humans are humans and so are spurs players and everyone should be treated on the same equal playing field no matter what their job is. Plus they don’t even deserve priority treatment when they can barley even make it to the playoffs. Anyways, happy new year peace and love

Reservation was for 8pm, we were seated just before 8pm. We order around 8:30 and our dinner was served at 10:40pm. The waiter was awful at checking up on us and when he did, he would say food is being worked on, food is being prepared, your table is next in line in the kitchen. The manager apologized and compensated the food saying the restaurant was having a "busy night". Understood it's NYE, but again the restaurant was not visibly that busy and I find it rude to lie to the customers that food is being prepared. Be honest with your customers as they sit down or order that the kitchen is 2 hours behind so you know what you're in for. There were 3 parties of 2 sitting nearby our table that also waited a very long time and were visibly as upset as we were, 1 party even walked out on their tab. Considering we were seated on time and the restaurant did not seem overly busy and it's not a large restaurant, 2 hours waiting for food when there's only 8 main entrees on the menu is CRAZY. I would also like to note the owners arrived at the restaurant around 10pm or so and idk about y'all but if my restaurant was "busy" and having a bad night, I would be personally apologizing to each table and thanking them for waiting.... Instead of enjoying cocktails at the bar.

Enjoyed First Friday at Upscale The food was AMAZING and so good Celebrated my 49th WITH A BANG

We came in for New Years Eve as a late reservation. Chelsea explained to us that the kitchen was backed up and it was going to be a wait for food and drink. Regardless of the busyness of New Years and the delays the food and service were incredible. every plate we got was delicious, the wine and champagne paired well with our meal. Chelsea knocked it out of the park going above and beyond, making our experience incredibly memorable and unique. At the end of our meal we toasted with the restaurant(They provided every guest with a glass of a great prosecco for the midnight toast) watching the fireworks outside. For us wanting to do something a bit more relaxing and low key, our experience at Upscale is one to be remembered in the fondest of ways. 13/10 would recommend!