Underground Tap & Grill

When we went it was super quiet which was actually really nice. The food was delicious and the service was amazing! They even made me the fish and chips from the lunch menu even though it was dinner time. Would definitely come here again!

A bit of a dive! The potential is there for something amazing.

I used to quite enjoy this place. My colleagues and I would go for beer and nachos after work every so often. Last time we went we found out that nachos were no longer on the menu except for lunch, so sadly we will have to find a new spot. The peanut butter stout is always a great beer choice though.

We went to Underground Tap House yesterday before the battle of alberta game and we had made a reservation for 2 people. When we got there, we waited several minutes before we were noticed by a waitress who was taking payment from a table nearby. She said “I’ll be right with you” and then she was not right with us and we waited several more minutes before a waiter came to greet us. No problem—I understand it can be crazy busy. We’re led to our table and look around, expecting a bustling restaurant, but most of the seats throughout the restaurant are empty. No problem—perhaps you’re understaffed tonight (although that’s weird since I assume you’re expecting business before the hockey game). Our waiter promptly brought us a menu to share and helped us pick a couple beers to start with, which were both great choices. Drinks came relatively quickly and tasted awesome. We ordered 3 appetizers to share: brussel sprouts, gnocchi, and steak skillet. It took about 20-25 minutes for the food to come out, which isn’t awful, and we had the time to order and receive another round of beers. The food came out and the flavours in each dish were actually quite good, but everything was cold. Like, even the skillet that the steak came on was cold to the touch. This obviously made the gnocchi an unpleasant texture, and the brussels with cold cheese sauce was less than delicious. We were prepared to tell the waiter our issues when he came back to check on us, except that he never did check. He walked back and forth past us and bussed empty tables and never did a table touch with us. As a server myself, this is quite strange as it’s expected that when the food comes out, you check with the guests to make sure everything is to their liking, so that there’s time to rectify any issues if necessary. Unfortunately, we didn’t have time to wait for the dishes to be remade as it was already 7:40 and the game starts at 8. We kept eating the cold food so that we wouldn’t be drinking on an empty stomach, only to find a long dark hair in our steak. This obviously completely put us off and we had to go out of our way to get our waiter’s attention. He did immediately remove the dish from the table and off the bill but he was so in and out that we didn’t even have a chance to tell him the rest of the food was also unpleasant. Overall, the beers were great, the potential was there, but the execution was severely underwhelming. Perhaps some new training needs to be done to ensure this doesn’t happen to others in the future. I wouldn’t recommend this establishment as of right now.

Good place to go, even just for a drink

Best nachos ever!!

We had Rob as our server. We had a great meal with amazing flavour. Great service and good selection of beers.