The person who works at this store is sooooo undeniably racist, I just came here with my friend (both black females) to get frozen yogurt and immediately when we walked in he told us we couldn’t get any free samples. As we’re getting our frozen yogurt (which tasted disgusting btw) I tried to taste it and he ran over to tell me that there were no free samples at all and “if you want to play around in my store then get out”. I was not only appalled, but humiliated in front of the store where we were the only black people. In order to calm the situation I just paid for what I had and immediately left.
The machines were unhygienic and there were flies on top of the fruits and the popping boba. Also found weird specks in both me and my friend’s froyo. To top it off we received horrible customer service, receiving condescending looks and exclamations from the cashier. Never again.
I’m really disappointed. I just discovered that this location was only 7 minutes away from me and my go to fro-yo is Menchies. I figured it would be fine but as soon as I walked in, I was disappointed. Minimal flavor options, topping choices weren’t that great, and the syrups were just squeeze bottle. Not even hot fudge or hot caramel like other places I’ve been. The girl at the “register” didn’t even speak. Just turned the screen to show me the total, no smile, nothing. Customer service has gone downhill. I’ll gladly drive further next time for a better experience Parking: Easy to park. Definitely helps that there’s a light to exit the little shopping plaza since this is right off of Montrose Blvd and it gets busy.
4 or 5 out of order. I asked him a question he said no English? Very queasy after eating cheesecake flavor
No free samples, a lot of the flavors were unavailable and the machine wasn’t working properly. You could tell the fruit had been sitting there for days and variety was scarce. I didn’t like this place and wouldn’t recommend going. Restroom didn’t work and it was just messy.
The strawberries were rotten. Almost immediately after consuming the product, I experienced stomach cramps for hours, and my gf threw up. I will not be returning and cannot recommend.