Tupelo Honey Southern Kitchen & Bar

Went for dinner here with my wife and daughter. It wasn’t busy when we arrived, but we still had to wait while the staff milled about and talked to each other before acknowledging us. Our waitress was friendly and helpful after that though. The food was good, but there were about 10 flies in our seating area that harassed us once our food came out. That section wasn’t particularly clean either.

Ok but nothing special, food is in balance with price.

They said there was a wait time of 2hrs and they had multiple empty tables sitting open. That's just ridiculous.

Our party of 9 ladies made an 8:15 pm reservation for dinner on 4/6/24. I had recommended Tupelo Honey in Greenville SC due to a previous wonderful experience. We arrived and was seated. Our waitress, Sophia M. took our orders and then brought out our drinks. She then brought out an order of biscuits and refilled our drinks. While talking and eating the biscuits, we noticed almost an hour had passed and we had not seen our waitress and had not received our entrees. We then asked a waitress nearby to have our waitress come to our table so we could get an update on our food. Sophia came out and asked, "did you need me"? We asked her about our entrees and she informed us that our food was ready and would be brought to our table. Other waitresses along with Sophia brought our food to the table. The food was good. One member in our party asked about ordering a dessert and Sophia informed her that the kitchen was about to close. She did not go and ask anyone in the kitchen if the dessert was available. Then we noticed that another couple adjacent to our table placed an order for a dessert and our waitress brought it to their table. We then asked for our checks and to-go boxes and bags. She brought the to-go boxes and bags. Afterwards she brought our receipts in the black holders and sat them on the end of the table and started to walk away. We asked her if she was going to hand them out according to our orders and she replied "I thought that you could do that yourselves." We asked to speak to a manager and she made a smart remark as she was walking away to get the manager. The manager, Kylan came to our table and we informed her of our encounter with the waitress and how her attitude had changed since we asked the other waitress to get her. She apologized and stated that she would talk with the waitress that night. She also said that she would give us a discount on each bill. We explained that we did not need a discount but wanted to let her know of the negative behavior and poor customer service from the waitress. She then gave us a discount. I informed her that we would not recommend this location to anyone.