Tufts' Your Independent Grocer Toronto

Need to add more cashiers and trash the self-checkout machines: nobody is using them, but there are long lineups at the staffed checkouts even though the cashiers are working as fast as they can while still finding time for a greeting and a smile! Thank you to the staff!

Atrocious customer service. Attempted to use $10 in PC points on a $9.99 purchase, but the owner denied a price adjustment of one PENNY so the points transaction could go through. Congratulations, you've motivated me to #boycottloblaws over one penny!

Used to be Valumart, now part of the independent grocer chain. The store is not as big as the average No Frills or Food basic stores, but the beef quality is always exception compare to other places.

Store needs to change their food labels to be ONLY Entrees or Sides. Was getting a combo, which is $12 for an entree + 2 sides. Got my two Sides but was not able to get potatoes. As a customer reading a label that says "Entree/Sides", that clearly suggests that the item can be either an Entree or Sides. But apparently there are only certain items that are Entrees. Very misleading and can cause issues for customers and employees that have to deal with the confusion.