TSUJIRI Manchester Chinatown 辻利茶舗

Good food and drinks which I can't fault but service was shocking beyond belief. Not the first time we've been and the same server was unnecessarily rude. When we last visited, she was cold and unfriendly from the start as we were ordering. Then the order came with one ice cream sundae missing, when I told her this she told me I ordered something else when in reality I ordered both and she had misheard me. When she brought the order over she had the audacity to try and snatch the other ice cream back as my brother was eating it, insisting that I had ordered only one. Never experienced this before while dining out. During this whole exchange she was incredibly rude and entitled and if I'm honest she looks like she's never smiled in her life. Would recommend visiting the other branch in Manchester for a better experience

I feel extremely fortunate to be able to enjoy authentic Japanese matcha cuisine in the UK. The taste is just like what I had in Japan, and there are so many cakes and drinks that I would like to try. Unfortunately, my stomach is limited, so I can only order one or two items each time. If I lived closer to the shop, I believe I would come here very often to try ALL cakes and drinks.

Bad service

Amazing matcha green tea ice cream on cone, definitely recommend trying it!

I bought a matcha cake for take away, but when I got home, I found the cake taste sour….. seems like it’s not fresh…. So disappointed

Pricey and cakes were average. Very small place to sit and service a bit slow.