Food is great, staff is friendly, the restaurant would need a renovation….furniture and interiors are pretty old and rundown.
I have been coming here for more than 9 years now. I have visited other vietnamese places but still do not hold a handle to this restaurant. The pho and vermicellie bowls are awesome. The price has increased, but they have kept their food portion big.
This place used to be one of my favorite restaurants. My always order is banh canh cua. Today I ordered a large size which is additional charge of $7.95. However the meat is little, e.g, little crabs and about 3-4 thin slices of pork. I guess I expect a bit more meat than that. Plus crab is on sale now. Im pretty disappointed today. I drove in traffic jam all the way from South SF to here : ( Not sure if I return… I want to let people watch out regarding the large size.
Food was ok, service was lousy. They don't refill your drink, don't check on you, don't clear off the tables in a timely manner and the place looks a mess.
Most of the Vietnamese restaurants close around 8pm on Saturday night but I found this Truong Thanh Vietnamese Restaurant still opened. We were excited but the food and service were bad. These young guys seem new to their jobs. They brought out pho but no vegetables. Com tam but no nuoc man (fish source). The food were not great as salty meat and pho soup not smelled and tasted as good. The environment was quiet and nice.
Update: Service has been good if you come during a slow time. The food is consistent and delicious. The food is good, but the service is extremely slow. We’ve been here on slow nights and busy lunch days. Both times have been slow. Typically short staffed. On busy days, you also run into the chance of having your order messed up. I’m guessing due to the chaos and short staffing.
Horrible customer service! The food itself was decent, but their customer service is definitely lacking! I came in today and had ordered the shrimp/meat over vermicelli and a 3 colored bean dessert. They had brought the dessert in a reasonable amount of time, but because I prefer to eat the desert after I've had my meal, I put it to the side and waited for my meal to come. I waited, and I waited, and I waited, and I waited, and I waited... finally I had to wave to them standing at the register to to say ..."Hey! did you guys forget about me?", and then the guy finally brought the food over. And here's the real kicker... a guy that had came in and ordered AFTER me already had his food brought out to him first. Make that make sense. Just how much longer would I have had to wait had I not waved at them I wonder? Please be more mindful of ALL of your customers! P.S. I normally leave a very generous tip, but this is the first time that I've just paid my bill and left without leaving anything!