Tropical Smoothie Cafe

Watered down slushy! This is not a real smoothie! Never ever again! Horrible!

Customer service was awful. We had TMobile coupons which we were unable to pull up on the Topical Smmothie app. The staff was clueless on helping us. Told us same thing happened to a previous customer. We left the store with no purchase..... Previous staff was always friendly and helpful. We will NOT return to this location!

This place has terrible service. Usually takes like a half hour in the drive-thru at least to blend up some veggies? Kind of strange. I ordered Energizer in one of my two smoothies. I did not want my wife to have it that she was pregnant. They gave me two identical cups... After waiting a half hour to drive through I didn't even have time to demand a refund. So I am leaving this review.

I love Tropical Smoothie's food, but the service at this particular one is not great. Today there was actually hair in the quesadilla.

Not bad for semi-healthy food and smoothies

My husband and I come to location a lot! We are always pleasant and so is the staff and service! Today was a little different. We were in the drive-thru at 4:40pm today 11/17/23. We waited for a couple of minutes and waited to be greeted by someone but noone greeted us. As we were about to back up to order inside, a lady's voice came through the intercom "ARE YOU READY TO ORDER?" No hello, or hi just ARE YOU READY TO ORDER. (with a i'm not in the mood tone) My husband and I were so turned off by her unwelcomed greeting we just said thank you but it's okay and left!!! I'm an Assistant General Manager for a rooftop restaurant and also the head of hospitality training. Whoever that young lady was if you were having a bad day we definitely felt it. We ended up going to the Tropical Smoothie on memorial and had a much better experience!

Look at your receipt. 12/07/23 At around 2:10, a male employee at the register reached out to the credit card device and tipped himself with my card without my authorization. I also saw him doing this to other customers. An unethical person like that should not be trusted in this establishment, especially around money or people's credit cards.

Will NEVER ever go back! Extremely slow service! They Got the order wrong and had to wait 19 min for two wraps that were put together like a 2 year old did it then the wrap was soaked in sauce. Disgusting! Not worth it!