Tropical Smoothie Cafe

Lies not there or open

This location is PERMANENTLY CLOSED .. I Drove 30 mins to a empty store.. so save your gas and time

Aleah went above and beyond and accommodated my crazy request, she was very kind and didn’t hesitate once when listening to my unordinary request. This employee has made me a repeat customer just so I can experience here great attitude and customer service. This is the type of employee that needs to be recognized for their talent and dedication to the company they work for! Aleah thank you so much for being you and the amazing person you are. I hope your company recognizes the irreplaceable employee you are and gives you the praise you deserve. By treating people the way you do you will be successful at anything! Customer service at your level is not something you see any more any more and it is way take a business to the success they strive for.

Used to love this smoothie place. In fact I came back to edit my previous 5 star review because of the POOR service received today and every time I’ve been here recently. I ordered online and my husband arrived past the time it should have been ready and it still wasn’t. He was given the wrong smoothie and when I called to let them know, I was hung up on twice. Terrible place now and they’re losing long time customers bc of it. The only gem there is Steven, who is always friendly and takes pride in his work. Everyone else acts like they’re being forced to work and customers are an inconvenience.

Great customer service 5 stars for the 3 gentleman at this location will come again.

I had the luck of coming into this business with LaRon was working. I told him that my toddler was having teething pain and needed something really cold and fulfilling since she wasn't eating. He made the best recommendation and my 2 year old loved it. He was friendly and accommodating. He made every attempt to ensure he prepared what I wanted. This type of service is rare and priceless. My only recommendation is the manager or owner needs to upgrade their POS system. You can't add a tip at the terminal. Who carries cash? I think this is a grave injustice for employees like LaRon that goes above and beyond and patrons can't tip. So this is the best option available.

I was the only person in the store and both wraps I ordered were completely burned to where the wrap was hard. I dont even understand how it was possible.