Tropical Smoothie Cafe

I am so disappointed with this location. I don't understand how this location is the number 1 in sales in 2023. The service is atrocious.I WOULD NOT TRUST THIS PLACE. They DON'T MAKE THE SMOOTHIES as indicated on the menu. They think this okay. IT IS NOT. I am going to complain until there is change. I am highly upset and have spent a lot of money here. Most customers and some staff and business owners have complained about the LACK OF SERVICE HERE. If you can not or are not willing to make the smoothies as indicated on the menu, DON'T MAKE THE SMOOTHIES. I hope the owner will address this issue with the Manager. The highest store sales certificate is present in the store with the Manager "s name. If interested.

It’s a hit and miss for me! I come in every morning and get wonderful service from Ronda and the young man that makes the sandwiches with the colorful dreads! Trying to eat healthy is hard especially when you live in the city, I thought I had a place to come and get healthy food but I guess not the others have attitudes and sometimes the smoothies are not made properly so therefore sorry, but not sorry I will have to find some other place to take my business! Kid-friendliness: They have smoothies for children

I use to frequent this tropical smoothie location but back in February 2024I had a bad experience that was off putting and I would likely avoid this location and just go to the one a little further away on Southfield rd. 7 order a Bahama Mama through Drive Thru and paid at the Window and they told me to pull forward and someone will bring it out . Well no one ever did and I waited more than 15 mins while other cars behind me got their orders . I ended uo going inside with my receipt after realize they probably forgot about me or gave my order to somebody else. I walked inside and was ignore for about 5 mins despite it being busy but adequately staffed. I finally got someone’s attention, showed them my receipt and explained how I never got my smoothie through drive through and they made it for me. This whole experience was annoying and made me not want to come here again

Their cookies is always fresh Dietary restrictions: noting

Staff ignores you when you walk in. Store was dirty. Restroom was filthy. No forks or napkins available. I waited 15 mins for a smoothie. When I asked about it they said the set it on the counter, but never announced it.

Great staff

The smoothies are decent but they are really costly $8 is a bit much even for all natural. They may want to come down a little on their prices.