Ratings of Tropical Smoothie Cafe

google
Google
3.0
(118 Reviews)

Happy Hours & Specials

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Location & Hours

Health-conscious cafe chain featuring a menu of custom smoothies, sandwiches & wraps.

625 W Crossville Rd
Roswell, GA 30075
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
8:00 AM - 9:00 PM
Sunday
9:00 AM - 8:00 PM

Recent Reviews

google
Oct 2023
I Usually only go for Happy Hour 7-9 A.M. Half off smoothies. Such a great promotion. Perfect way to start your day.
google
Oct 2023
I don’t know what’s going on with places these days, but service is just not good. I asked for a thick smoothie and received it running like water, the MANAGER, came from the back with a bucket of mop water in his hand, he then went over to remake my smoothie. I asked him to wash his hands, but he smiled and spoke to me in a passive aggressive manner. He didn’t wash his hands and I asked for a refund! Get better people to work for you! He’s not one of them.. definitely following up on this service
google
Oct 2023
Same as everyone else. Terrible service. Apathetic. No acknowledgment. Just poor.
google
Sep 2023
Great smoothies especially on hot days like this past week!
google
Sep 2023
The smoothie tasted like made it with water and fruit. I will give a 3 out of 5
google
Sep 2023
Definition of a bad "restaurant". We walked in and there were maybe 3 people there and we waited over a minute to even get recognized by a staff member. "What do you want?" Is the only thing he says, not a hello or anything. After ordering a single sunrise sunset smoothie we wait more than 20 minutes when there are only 3 other customers. The quality of the smoothie was not very great and for 7 dollars I expected to at least taste some of the ingredients like the orange juice and strawberry but all you can taste is an overwhelming amount of mango and the smoothie is so thick it's hard to use the straw.
google
Aug 2023
Another update: Look, I hate to be so harsh. But who is the absolute moron(s) in charge of this location? You already have terrible scores on all the food rating apps. Yet you do nothing to make it better. We ordered on the app and showed up several minutes after it was stated to be ready on the app. Instead of working on our order the teenagers are just sitting in the back room. Didn’t even bother to pull our order up and start working on it. So we got to wait an additional 10 minutes and be subjected to the filthy rap music playing over the store speakers. To add insult to injury, the drinks weren’t completely blended. You couldn’t take a full sip through the straw without it getting plugged up with ice or fruit. Seriously, is there no one competent in the whole Tropical Smoothie franchise that cares enough to even try? Whoever runs this outfit needs some type of public shaming. Most all recent reviews are 1-star. Not sure how this location even averages three stars. It’s truly the consistently worst food experience out there today. I would not be sad to see this overpriced debacle of a franchise go out of business. Update: Another awful smoothie experience. $7 for a smoothie with little taste and so many ice chunks that its impossible to drink through a straw. Easily beats McDonalds for the most consistently poor service of any national chain. This company couldn’t be more incompetent. The latest way they are screwing their customers. Paper cups. Who puts smoothies in a paper cup. They don’t last long at all. And worse, the cups are smaller than the usual cups. Tropical Smoothie charges a premium for their drinks. But they give you a dollar store product and service. Easily the worst food franchise around.

Frequently Asked Questions

What is Tropical Smoothie Cafe's rating?
Tropical Smoothie Cafe is rated an average of 3/5 stars across various online platforms.