Tropical Smoothie Cafe

This location is always filthy, the sloppy crew is NEVER in a hurry, unapologetic when they mess up or straight up forgot to make your order. Today is far from the first time. Very different from the Stuart Monterrey location where those kids are always on it, therefore it can be done. This is Palm City. Do better.

Super young kids goofing off every time I go in here. No management or professionalism.

Everytime I order they are out of something or the menu has changed. It’s always super young people working with absolutely no supervision/manager. It takes 10 minutes to make 2 smoothies in a $750 smoothie machine. Over it. Edit: bern standing here for ten minutes and finally asked if they were making the smoothies….they said oops we forgot. Not another soul was in the restaurant. So they took my order and stood there until I asked. Unbelievable.

The girl who took and made mine and the order before mine was fantastic. I imagine she wouldn't have to work as hard if the other employee in pink in the back got up to help. It's pretty normal to come into this store and have to wait till the staff who is sitting all the way in the back even notices you.

I have been in the food service industry my whole life This location needs to close , revamp the store and get all new staff.

My God, the entrance door is very dirty, the place has a lot of garbage, the service is bad, there were three girls and it took 8 minutes for them to serve me. They were further inside talking in a chair, and there was also a bandage that you put on your finger when you cut yourself. A girl threw it on the floor with her foot, it's seriously horrible, first and last time I buy there, they are dirty.

So many times, my order has been messed up. Three times my smoothie was nasty. Two of those times, there was blended up date pits in it and I almost broke a tooth. When I called to find out what it was, the girl tried to tell me it was the protein powder I chose! This time my smoothie was barely blended. It had huge chunks and a whole date that wasn't blended in at all. I have been there several occasions when they don't even acknowledge you are waiting. I get you're busy, but don't just ignore people. "I'll be with you shortly" would be nice! The area where you pick up to go orders is dirty and they are always out of napkins. I kept going back giving chances but now I am done. There seems to be only 1 person that is capable of doing it correctly and she only works week day mornings so I suggest you only go then. I won't go back. I've spent $$$ and only happy with my order a few times.