Tropical Smoothie Cafe

Pomegranate Plunge is my favorite smoothie and the peanut butter flat bread is divine . The smoothie portions are great.

The customer service was good and the cafe was clean as well, but our smoothies unfortunately were not delicious at all.

This is our 3rd time at this place. The first two times, the smoothies were not blended enough and had a lot of ice in them, which obviously makes it not a smoothie. Today, when we went in to order, we were never acknowledged at any point. I had to check with my child to make sure I and he were actually visible. Everyone cleared the restaurant, yet none of the 4 workers (including the manager), ever acknowledged us. The manager started speaking with the employees, while we continued to wait about how some gentleman should have never had to wait for over 30 minutes… A VERY IMPORTANT THING TO NOTE is that while waiting, we saw the male employee (with black hair) rinsed out about 6 clear and 2 orange blenders and just continued reusing them. There are people with PEANUT BUTTER allergies and other foods, so the rinsing out probably wouldn’t cut it. I imagine they may keep the peanut blenders separate(hopefully), but the leftovers in the blenders from order-to-order is no good.

To be honest this was a terrible experience that left me wondering whether I would ever visit this place again. We received 1/3 of our order (smoothie) within 10 minutes and waited nearly another 10 minutes to receive the rest of our order (acai bowl and peanut butter banana Flatbread) while the next 2 customers recieved their orders which was nearly the same. Multiple customers were also complaining about incomplete and incorrect orders. The staff mainly young women seemed to be working hard but lacked direction.

Everything was amazing, friendly, clean, efficient

The smoothie options are delicious. Went in for a healthy option and Tropical smoothie showed up.

Employees played inappropriate music while we were sitting down eating.