Tropical Smoothie Cafe

Went to this location to use my T-Mobile promotion for a free 24oz smoothie. The app was not working and the associates there wasn't very helpful. There were more than 5 guests who walked in and couldn't use their apps as well. Instead of trying to accommodate the guests, they just waved us off. I asked to speak with the manger, but she was not available. When I asked for the manger's name and email address to follow-up with her, none of the associates knew her last name (Only that her first name is Ashley) nor the email address? I find this unusual that the manager doesn't have a business card to give out in instances like this. I would like to speak with their manger of this location to express my concerns.

Shilpa was amazing and so was her staff. 10/10 would recommend!

I only buy their smoothies. Their always great.

I’ve always loved this location but today was not one of those days. I got 4 açaí bowls and I SUBd mango instead of banana for all 4. When I ordered , 1 employee yelled out “FOUR???” Like it was a problem. And all 4 still had bananas when the receipt on the bags even said SUB MANGO. When I went back to only get 1 corrected (cause I wouldn’t make them redo all 4) they looked at me so crazy and even went to the back to talk about it. Not sure if this is a new staff but I’ve never had this experience for absolutely NO reason when I was very friendly.

great experience, fast service, great detail, clean place Love the takeout cubbies and accuracy Keep up the great work

Thank you, April you are the best. Know my order before I order.

Always skimping at this specific location though staff is friendly