Tropical Smoothie Cafe

Went into this location and was absolutely shocked at how the two workers here acted. My wife came out of this location shocked and embarrassed due to employees Sophie and kelly. She was picking up an order and due to her having an accent (she's Scottish and speaks only English) the girls whispered and laughed at her infront of her face. She could hear them plainly as this was in front of her face! Then as she was walking out of the store she heard one of the girls loudly say " I have NEVER heard and accent like THAT!"whilst they laughed even more. In this day and age you would think mocking someone from another country would be something completely outwith the remit of the workplace

Love blueberry bliss with sugar free options but too expensive to have regularly

There’s a few decent employees here but most are just rude, stare at you, don’t talk unless they absolutely have to, seem miserable to be there, also multiple drinks doesn’t constitute a drink carrier?lol

Manager won’t allow employees to give out drink carriers if there’s less than 3 drinks? Dude, my car doesn’t even have cup holders. Luckily the employee at the counter was willing to hand me one. If youre that tight on money, perhaps you shouldn’t be running the place.

This location is my favorite, it's always really good. Favorites are the Chai Banana Boost and the Jetty Punch! They also have really good wraps. Especially the Super Green Caesar wrap.

It’s always something when we come here, either it’s the food or the service. At our last visit our wraps were soggy - the lettuce was limp and wontons soggy - and there was little to no chicken, not to mention the wrap was chewy like it was old. I want this place to be good, but I’m disappointed every time and will not consider this location anymore.

I did reach out they made everything right. Update to 5 stars! Missing Ingredients and wrong-sized smoothie. While I enjoy this restaurant's smoothies. This past order made through door Dash was not on target. The Baja Chicken bowl, which is supposed to include black beans, literally contained only 10 black beans by my count in the dish. We purchased 3 "Lil' Limey" smoothies, two 12 oz, and one 24 OZ. We only received 12 oz smoothies despite paying for the larger size.