Tropical Smoothie Cafe

This is the second time i’ve ordered the buffalo chicken sandwich wrap from this specific location and it is literally a wet soggy mess. They add six tomatoes, drown it in sauce then wrap it up. It’s not edible nor does it look appealing. Im not paying $11 for sauce. Have your employees take their time making entrees, it looks disgusting.

Never received my doordash order. My daughter was really disappointed when it came 2 hours later completely melted.

Terrible service! Managers over worked messing up online orders. Manager said she can fix my order but instead lied when i called back. Said doesnt keep a log book from a month ago. Nothing she could do. Hey is there anything else i can help you with. Uhhh ya didnt help me out at all.

OK. I’m just going to say the truth. There is a certain type of family buying up all the Tropical Smoothie franchises in SW Ohio (this one included) that are basically running them as family employment agencies and ripping off customers by meting out the most miserly portions they possibly can get away with. This is the before and after on my wife’s UBER Eats order when she had to drive to the store for resolution after the employees refused to answer the phone EIGHT times. Shame on Tropical Smoothie for allowing these owners to ruin their brand while paying top dollar to their “employees” (i.e. family members).

I went to the TropicalSmoothie . CafeOn Far Hills in Centerville. They let me order a Mango Monsoon Smoothie. After a bit of a wait I was informed that they was out of the product. I requested my money back. I am still waiting to get the refund after 4 days. All Dave the owner has to do is submit the final receipt to my bank. Now I can't reach Dave nor can I access my funds! I'll never stop there again!!!