They CANNOT handle putting an edible straw in the ORDER even though it is Paid for in the ORDER. Had this same problem with them 5 times now.
Drive through. Best healthy smoothies I never had the food but I know a lot of people in the drive through get food. It must be good
I ordered 2 açaí bowls and I substituted mango instead of the bananas. The mango they put on top was expired and had a slime taste. I didn’t even realize it until I got home. There is absolutely no customer service too. Not my favorite tropical smoothie location. I only go here because it is close to my job.
They always do a great job at this location - excellent staff, friendly, great service!
I was the first car to pull up at the drive thru about 12:35. I ordered 2 smoothie's and waited 10 min to receive my order. After I received my order from the young lady she proceeds to asked did I need straws for the smoothies and I said yes. She closed the window and never came back . Another person came to the window 2 min later and asked did i need anything else, and i said i am waiting for straws. The guy grab the straws that was next by him. I think she was being RUDE and funny, I am not sure why I was treated this way. Will not be returning to that location.
What a horrible experience. This girl with glasses was so rude and didn’t want to be there. If you don’t have customer service skills you shouldn’t work in customer service, period!