Troll Pub at the Wheelhouse

Went here for the first time today for my partner’s birthday and 10/10 experience!! Our server, Anthony, was friendly, attentive, and funny!! We will definitely be back :)

Food was amazing! Nicole was a pleasure! Thank you!! <3

Great service from Nicole!

Nicole was a phenomenal server.

We had a reservation and still had to wait about 20 mins after our reservation time. Food was really good. The waitress was rude. Although we got our food about 45 mins from the time we sat. There were people waiting even longer to get theirs. When food was delivered, the waitress was confused on who got what and there was two of us. This confusion continued to happen at other tables. Not very impressed.

We waited over 90 minutes for two burgers and finally gave up and had to leave to catch a show. It was a Friday and very busy but 90 minutes is way too long for two burgers and fries. The waitress was very nice and comped our drinks as an apology, which we appreciated. We won’t be going back though.

We had called 3+ weeks in advance to book the private room for an event we were having. I was informed that it was still open & we would be able to have the room. When we arrived today they had given the room to a different party (and from what we had gathered they were either related or friends with someone who was related to an employee). We were okay with sitting in the dining room & didn’t even raise any kind issue. (We should of left before starting) The food wasn’t very good. There was at least one person in the party who brought up the fact her food was inedible to the waitress and she said “oh I’m sorry we do know this is an issue with this dish and can’t figure out why” didn’t offer to get her something different or take it off the bill (she eat less than 3 bits). As well there was a girl (who said she worked there) who seemed to be intoxicated/under the influence of something. She had came up to our table multiple times all of which left our group feel very uncomfortable. She was extremely loud, she was jumping on people(workers), as well her pants weren’t even buttoned. She had even made her way into the kitchen. Overall the experience was awful & unnerving. With having to pay for parking & everything that had happened I know there are multiple in our group that will never be dinning here again.