Trojan Horse

Laughable service. I ordered takeout at 12:45 and after fifteen minutes I checked DoorDash, “pickup at 1:57.” I called to see if that was accurate but the guy answering the phone just shouted some gibberish and immediately put me on hold and hung up after five minutes. I called again, again he shouted gibberish then put me on hold. I waited five minutes then walked over, still on hold. No one greeted me, the guy who answered the phone was making food while two other guys just stood there dissociating at the wall or slowly pretending to do work. I asked the guy when my food would be ready and he said “I don’t know like 15 minutes at least.” I asked him to cancel my order, he ignored me. I asked him again, he ignored me again. I said “hello?” and he just responded “I’m a little busy give me a minute.” Neither of the guys standing there offered to help or anything. Phone still ringing. Finally a waitress came up to ask if I was there for carry out and I told her I’ve been on hold twice for the last twenty minutes after being hung up on the first time and that all I wanted to do was cancel my order. I was already charged, but after that treatment I don’t expect a refund. Clearly they don’t care about their customers. Giving at least one star because the waitresses there are nice and I know the Shelleys would want better for their business. Update: Got a notification an HOUR AND TWENTY MINUTES after I ordered that my food was ready. I walked over and told the man and the waitress that I requested to cancel my order three times. This man’s response: “I told you I was busy, have you ever tried running a restaurant before?” I’m speechless.

Service is slow. Food was not hot and was greasy.

Old School and wonderful staff. Great food!

This is a goto staple for our family when we're in Bloomington. The service is slow, but wonderful. I am guessing it is because they only have one or two gals working. It can also get a little loud, but overall enjoyable.

My daughter and I really enjoyed our meal this evening. We shared a flaming cheese appetizer, and the gyros plate dinner. Ambrosia for dessert was delicious and our service was great.

Not sure what's going on with this place but it's been a family favorite for us for years. My dad moved out of state and visits every time he's in Bloomington. Something is WAY off with the food but mostly the service. We were seated upstairs for a party of 10. It seemed as though the bartender up there was responsible for 2 other tables in addition to our table of 10. Didn't seem all that busy to be honest. Students were gone on break and there was plenty of seating downstairs; just not a table big enough for our party. After we sat down, the server came over to let us know right out of the gate, that we needed to be patient. We understood and were willing to allow him the time that he needed to regroup and serve us. It took 30 minutes for us to get our drinks. He seemed to only be able to manage one thing at a time. After waiting for almost 45 minutes to place our order, we decided to help him out and we hand wrote out the food order for our entire table while also dividing the order up into two separate orders so he knew that we only needed two bills and what orders were on each bill. For example: it said "check #1" and then listed the orders for that check and did the same thing for "check #2". We waited another hour and a half for our food. We had to walk ourselves down to the "to go" window to order more pita bread and to get silverware to even eat with. Never had drinks refilled and he was beyond rude. We literally did half his job for him. I get that sometimes things can be overwhelming and that restaurants are short staffed. If you can't provide service for 10 people, then tell us upon arrival that there will be a wait for 10 people. Then we could make the decision to stay or leave. But to have had the service we did not only this trip but the two visits prior...I think it's going to be a while before we return or even think about eating here again. Such a bummer too! I've been hearing from several other locals that their experience here has changed and that even the food has been questionable. Our food was fine for our visit this time so I can't speak on that for our visit for this meal. We want to support local whenever we get the chance but when us locals show up but the service doesn't....it's really tricky. Hopefully whatever is going on, it can be repaired and things can look up for them sooner rather than later!

Absolutely DYNO-mite!!!! A busy Friday night, men's BB game at home We are celebrating a Bday party 6 of us Seating was an obstacle at first, but we figured it out. Lol, 6 of us at a 4 top booth, but it worked, we made it work, our server had a fantastic attitude about it, and all we embraced it, elbow to elbow! There were 6 people, 4 of which had never been to TH. Appetizers were hot and tasted fresh! Also delivered in a decent time frame from ordering Entrées were RIDICULOUSY delectable. Again, hot, great flavors, well cooked and seasoned. It was great! The table was quiet as we all shoveled the food down our gullets. Food was veggies, gyros, falafel, more falafel, more gyros, friend mushrooms, there is more, but I'm forgetting, mercy!!! We had a great experience and evening. Shame on me for not remembering to get our servers name, but she is amazing. 100% Wears glasses, this is a part time side hustle for her, i don't want to say too much out of respect for her, but she HANDS DOWN handled, led, and courted her way through our entire experience. She was polite, charming, friendly, down to earth, sharp and a bit snarky with some spunk. She killed it. We had ages at the table from 19-70, men and women, and we all agreed, one of the best experiences we've ever had. EVER!! On this night, for the 6 of us, TH gave us an experience that has caused us to make a noticed effort to go there more often and to tell others about it. Cheers!! Parking: Parking is always "challenging" There is a lot of it but it might not always match up with where your final destination is. Paid street parking is reasonably priced, like a buck an hour. After a certain time I believe it's free, maybe 9 pm.