Esther was extremely fast and gave me an amazing service . She made me feel so at ease . Thank you so much Esther for giving me a lovely service .Love Tortilla Kid-friendliness: Great place for families
I eat here often (burritos are the best) the food is always good, but today I was served by Eden, Esther and another lad who I unfortunately didn’t catch his name. Everyone was so kind & full of positive energy, especially Esther. Work sucks but it’s lovely to see a team getting on so well and protecting such professional, kind & welcoming energy. Thank you for the smiles :D
I am a big lover of Tortilla and usually love it there. Please mind there was 3 people on shift at least, there was no big queue or anything like that, yet the cleaning station was overflown woth rubbish and tables were equally as bad. Mine and my friend's tortilla were not wrapped tightly enough and mostly were fallen apart, making it more like a burrito bowl, with no bowl... just mess. A shame really as the staff were nice and polite.
Amazing customer service from Eden and Lj. I will be coming back
Nice meal, well prepared in the middle of the Grand Central Station in Birmingham City Center. Its perfectly located by the Bullring so that after shopping you can pop in for a quick meal.
Great costumer service from all 3 staff members, they treated with a smile and Nicole made my day
Excellent staff Vegetarian options: Vegan options available.