make reservations or get into waitlist before going here! Plenty of parking with ev charging stations by Shell Recharge
Terrible experience. I lined up 4 minutes after open time in the morning for walk in, and got in the waitlist. Initial estimate was about 15-30 minutes, not bad. After a while, I checked the status again with the boy at the front desk and he told be my position on the waitlist was pushed down by the higher priority members and my wait time will be 2 hours. I and my family were very disappointed and left. But just in about 5 minutes I received text message that my bay was ready and asked me to reply. I was driving. When I found a safe place to stop and called my family if they wanted to come back, and immediately I received another text message saying I was removed from the waitlist because I didn’t respond. The estimation was so off and the who texting experience was too much short timed. Lesson learned: Don’t trust their waiting estimate, especially the Frontdesk boy.
My family and I are big fans of Topgolf, but we've been consistently disappointed by the bay assignment system. We went to TopGolf and played 35 games since our first visit in September 2023, we noticed that 95% of the time they assigned us a bay close to the edge of each floor. Even during off-peak hours or less busy dates, we never got a bay in the middle or even close to it. Despite the staff's explanation that the bays are assigned randomly by computer, it's hard to understand how 95% randomness adds up.