Without a doubt, the best Tim Hortons in the city, fast, high-quality and tasty, both with orders in the cafe and on the drive,
Fast friendly service good food and decent coffee
Drive thru is pretty quick, coffee is always hot
Horrible service! When you go in to order there are usually 3 staff that look at you weird and make you wait to order - they seem confused. You usually have to repeat your order a few times. Then when you go through the drive thru you can't understand what they are saying and hope that your order is right. 50% time you don't get what you ordered.
One big guy with mask and glasses treats customer bad. Maybe he needs to review the company customer service policy. Also, ordered a chicken noodle soup, its all just soup with NO stuff in it (meat and noodle) Just a message for whoever is reviewing these reviews. If youre the owner, do something about it.
I hate the fact they will take your order in drive through. Normally takes between 5 and 10 mon to get to window where they tell you the machine for espressos and lattes is broken. Then park and go inside and order same thing and they can make it When asked why it wasn't working wen I was just in drive through, was told it takes to long and there timer won't allow them to take extra time for the espresso shots I ordered???? Tim Hortons has gone to the dogs. It now takes 40 worth of purchase to get enough points for a free coffee. ......if they add the points wen scanned. Sad day for some one who hits Tim's about 4 times daily but I'm going to McDonald's from now on
The woman taking my drive thru order couldn’t understand us so she got who I can only assume to be her supervisor on the mic and he was unbelievably rude, rushing us and making sassy remarks because he “ran out” of like 3 different items we tried ordering. Relax buddy. Get some more sleep tonight